Shipping Policy

Your shoes will be delivered using DHL Express or Aramex Express services. We aim to deliver your products in between 4 – 15 working days, depending on delivery location; however, we maintain a 28-day delivery policy. Please note, these services require signature upon delivery, and is fully tracked and traceable to destination.

It is your responsibility to enter a full and accurate address. If the delivery address is entered incorrectly, and the order is returned to us, Rana Cheikha will not refund any delivery costs.

Rana Cheikha cannot take responsibility for delays due to customs clearance or payment transactions. Shipping is free of charge for Lebanon. Shipping to any other country will be calculated based on DHL Express or Aramex Express live rates.

At this time, we are unfortunately unable to take orders from the below countries: Syria, Albania, Belarus, Bosnia, Bulgaria, Croatia, Czech Republic, Hungary, Macedonia, Moldova, Poland, Romania, Slovakia, Ukraine and Russia.